Page 1 of 1

Portable Hard Drive problem

PostPosted: Mon May 30, 2011 10:52 am
by Dragonheart
Anybody know how to get the info off these if they're not working properly? Mine has just stopped working for some reason, tried it on a few pcs and it wont show up on My Computer. The green light comes on and it sounds like its booting up, but then the red light comes on, and after aout 15 seconds the green comes back on but no joy with showing up! All of my stuff is on it and I cant find a way to get it off! Anybody able to shed some light on this please??

Re: Portable Hard Drive problem

PostPosted: Mon May 30, 2011 1:13 pm
by Uncle B
What make/model is it?

Re: Portable Hard Drive problem

PostPosted: Mon May 30, 2011 1:55 pm
by Dragonheart
Its a Samsung, model number HM250JI.

Re: Portable Hard Drive problem

PostPosted: Mon May 30, 2011 2:35 pm
by Uncle B
I've looked up the model number and it appears to be an internal HDD.
Some of these external/portable hard drives are just standard desktop(3.5") or laptop(2.5") drives inserted into a caddy or enclosure.

If you're lucky it might be just the caddy that's damaged so you could try and take it apart and run it as an internal drive as a slave if you haven't already, or use a different enclosure if you have one handy.

Beyond that I reckon you'll be looking for one of those data recovery specialists unfortunately.